Privacy

Data collection and purpose

Any personal information collected has been directly supplied by you to GeneWorks when completing various application forms or information requests. Information retained includes basic contact, industry and personal details to enable GeneWorks to operate its stated services.

Third party access to information

Any information provided to GeneWorks is used only for the provision of services to its customers and other clients. It is not provided to any other third party except where necessary to provide our primary services, where required to do so by law or where your consent has been provided. In order to provide services, many products are offered in conjunction with third party partners. When you specifically request information or purchase such products, some personal information may be shared with them so that they can provide the stated service/supply of goods. You will be made aware of these instances.

Choice

GeneWorks provides the opportunity for individuals to choose not to receive any promotional material. Promotional material is considered to be any correspondence which is advertising, member services or products and surveys. Any request to cease sending promotional material will apply across all product promotions. Promotional material does NOT include newsletters and technical notes, however customers are given the opportunity to opt out of these on an individual basis.

Using the GeneWorks Website

When visiting the GeneWorks website, we make a record of your visit for statistical and maintenance purposes only. We do not identify users or their browsing activities on an individual basis, unless required to by law. Your email address will only be recorded if you send messages to us via response forms.

Our Web site uses cookies in secured areas to enable us to deliver an efficient service. Information is retained on your PC via cookies for that session only to alleviate the need for repeated entry of user identification details. You have an option to change the settings on your browser if you do not wish to accept cookies, however if you do, some of our features may not work as they were intended to.

Security

When using the web site, we use Secure Sockets Layer (SSL) software to encrypt data transmissions. We operate secure data networks, protected by industry standard firewall and password protection.

GeneWorks staff are required to ensure confidentiality of personal information.

Changes to GeneWorks Privacy Policy

Should there be any changes to the GeneWorks Privacy Statement, this document will be updated on our website. There may be some individual products where privacy conditions vary from this standard statement. In these instances, the specific or additional provisions will be stated in conjunction with the applicable service offering.

Complaints or queries

If you have any complaints or questions relating to the privacy of information you should contact the Privacy Officer, GeneWorks Pty Ltd, 39 Winwood Street, Thebarton SA 5031. Email privacy@geneworks.com.au

Cookies

Cookies are small data files that a website is able to place on a user’s hard drive to record aspects of that user’s use of the website.  Like many sites, this Website may use cookies from time to time.  Cookies can improve the operation of the Website, and make the experience more efficient and personalized.

Importantly, in depositing information on a user’s computer and referring to it later in the same session (sessional) or on a subsequent visit (persistent), cookies do not need to identify the user or record any personal information.

The default settings of browsers like Internet Explorer always allow cookies, but users can easily erase cookies from their hard-drive, block all cookies, or receive a warning before a cookie is stored. 

Please note: Some parts of this Website may not function fully for users that disallow cookies.